Contact

Contact Us

Have a question about sizing, shipping, returns, or your order? We’re here to help make every Sparkle Kids experience feel magical.

💖 Friendly Support Real help when you need it
🚚 Order Help Shipping, tracking, and delivery
👗 Size Guidance Help finding the perfect fit

How Can We Help?

We’re happy to assist with questions about:

  • Order status and tracking
  • Shipping timelines
  • Returns and exchanges
  • Dress sizing and fit
  • Product availability
  • General customer support

Before You Reach Out

For the fastest support, please include:

  • Your order number, if applicable
  • The email used at checkout
  • A clear description of your question
  • Photos if your item arrived damaged or incorrect

Email Us Anytime

Send us a message and our team will get back to you as soon as possible.

support@sparklekidsco.com

Need Help With Sizing?

Not sure which dress size to choose? Our size guide makes it easy to compare age, height, and waist measurements before ordering.

View Size Guide

Shipping or Return Question?

You can also review our shipping and return pages for quick answers before contacting us.

Shipping Policy

Return Policy

Quick Help FAQs

When will my order ship?

Most orders ship within 24–48 hours, Monday through Friday.

How do I track my order?

Once your order ships, you’ll receive a tracking email so you can follow your package.

What if I ordered the wrong size?

Please review our 30-day return policy and contact us if you need help with next steps.

What if my item arrived damaged or incorrect?

Please contact us with your order number and photos so we can help resolve it quickly.